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USB 3.0 devices not detected

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Hi all,

 

I have just bought 3 Sony laptops for work, and they only have usb 3.0. When I plug my usb to serial converter in ACE does not detect anything. I ran into this problem before but thankfully I had a USB 2 port which worked flawlessly.

 

Is USB 3.0 not supported by ACE? If so, what can I do besides getting a USB 2 expansion card?

 

Thank you very much. I don't want to have to send these laptops back!

 

Trevor


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