We are currently using View 5.01 with all updates. I have setup a couple different pools using windows 7 images. All the pools have a base image that was created from scratch. 20 VM's in each pool. One of the pool only has MS Office on it. There are also some pools using Windows XP. We are using Persona to redirect the users profiles to share.
The issue I'm having is only with Windows 7 clones, Windows XP does not have this issue.
The issue:
Randomly when a user logs in all of their icons for program shortcuts are gone. Document Icons remain. Also in the start button area and the task bar the Icons are white and do not work, says it cannot find it. An example would be Internet Explorer shortcuts are by default is located in both areas, when the issue happens it is also not able to be located in the Start>All Programs area. You have to browse to C:> Programs> Internet Explorer to be able use Internet Explorer. This isnt a solution for the computer illiterate. I have tried recreating images, pools, using persona to not replicate the directories that these setttings are located in, deleting profiles and recreating them and cannot find a fix.
The way the users connects also does not make a difference, if they use the view client from a desktop, Ipad, or thin client the issue can still happen. Sometimes logging in and out works, sometimes it don't. There are no errors located anywhere that i can find. Images are refreshed when the user logs off as well.
Has anyone else experienced this or know of a fix?